Question 1

What is your minimum job size?

Accepted Answer

Our minimum dispatch fee for any service is $297. This ensures we can cover our travel, setup time, and deliver the high-quality results you expect without cutting corners.

Question 2

How do your estimates work?

Accepted Answer

All our estimates are free and done in-person. I will personally come to your property, assess the scope of work, and give you a firm quote. No guessing and no surprise invoices.

Question 3

What factors affect the cost of a soft wash?

Accepted Answer

Pricing is based on the square footage of the area to be cleaned, the severity of the organic buildup, and accessibility. Multi-story homes or properties with heavy moss naturally require more time and solution.

Question 4

How does the $99 touch-up program work?

Accepted Answer

After your initial full house wash, you can opt into our touch-up program. We come back every 4 months to clean any new spots or algae growth for just $99 per visit, keeping your home pristine year-round.

Question 5

What are your operating hours?

Accepted Answer

We operate Monday through Sunday from 8:00 AM to 5:00 PM. We are closed on Christmas and do not schedule residential washes on statutory holidays, though commercial jobs can be booked then.

Question 6

How do I book a service?

Accepted Answer

How do I book a service?

Question 7

What is your response time?

Accepted Answer

We pride ourselves on fast communication. If you text, call, or submit a form, we typically respond within a few hours to set up your in-person estimate.

Question 8

What do I need to do before you arrive?

Accepted Answer

Please ensure all windows and doors are fully closed and locked. Move vehicles from the driveway if we are washing the house or concrete, and clear away any fragile outdoor items or furniture near the work area.

Question 9

How long does a typical job take?

Accepted Answer

A standard house wash usually takes 2 to 4 hours. Larger jobs like roof treatments or epoxy flooring can take a full day or multiple days. We will give you a clear timeline during your estimate.

Question 10

Do you clean up after the job is done?

Accepted Answer

Absolutely. We rinse down all surrounding areas, ensure your windows are clear of soap residue, and leave your property looking better than we found it.

Question 11

What areas do you serve?

Accepted Answer

We serve the entire Halifax Regional Municipality (HRM) and surrounding areas, including Dartmouth, Halifax, Lower Sackville, Bedford, Fall River, Eastern Passage, Cole Harbour, and Woodlawn.

Question 12

Will you travel outside the HRM?

Accepted Answer

Will you travel outside the HRM?

Question 13

What is your satisfaction guarantee?

Accepted Answer

We offer a 100% satisfaction guarantee or your money back. If you aren't completely happy with the results, we will return to make it right. If you're still not satisfied, you don't pay.

Question 14

Are you fully insured?

Accepted Answer

Yes, East Coast Softwash carries comprehensive commercial liability insurance. You are completely protected while we are working on your property.

Question 15

What certifications do your technicians hold?

Accepted Answer

We are House Wash Pro Certified, Fall Safety Certified, and fully WHMIS and OSHA compliant. We train extensively to ensure safe and effective cleaning.

Question 16

What is the difference between soft washing and pressure washing?

Accepted Answer

Pressure washing uses high-velocity water that can damage siding and wood. Soft washing uses low pressure (similar to a garden hose) combined with specialized cleaning solutions to safely kill and remove organic growth.

Question 17

Is the soft wash process safe for my landscaping?

Accepted Answer

Yes. We take extra care to pre-wet your plants before, during, and after the wash. Our biodegradable solutions are safe for your landscaping when applied by our trained technicians.

Question 18

How often should I wash my home in Nova Scotia?

Accepted Answer

Due to our humid, coastal climate, we recommend a full house wash every 1 to 2 years. Homes near the ocean or heavily shaded by trees may need more frequent cleaning.

Question 19

Does soft washing last longer than pressure washing?

Accepted Answer

Yes. Pressure washing only blasts away the visible layer of algae, leaving the root system behind to quickly regrow. Soft washing kills the root, keeping your property cleaner for much longer.

Question 20

Is soft washing safe for older or heritage homes?

Accepted Answer

Yes, it is the safest method available. Because we use low pressure, there is zero risk of stripping paint, damaging aged wood, or forcing water behind delicate siding on historic properties.

Frequently Asked Questions — East Coast Softwash

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